Life can be cruel or cool. Mostly it depends on your own attitude. Take my friend Jo for example: while travelling the city commute to work, she noticed a young man had placed his left foot on top of hers. Although he didn't realise it yet, he was hurting her quite severely. Jo gently tapped the young man on his shoulder, looked up at him and asked 'Do you mind getting off my foot?'. As you can imagine with the stress of travelling to work combined with the crowded bus she was in, Jo could easily have snapped, lost control and created a massive issue of this. Instead, her actions were very restrained and in turn gained the trust and respect of those around her, including me. By the way, I am the young man who stood on her foot. Sorry Jo.
Because of her attitude, Jo's life is fairly cool.